Bluehost CEO Mike Olson: How to Grow Your Business

I do not recommend. I had a very bad experience with #bluehost. Very nice environment and nice support, but if you have a bit more traffic or database activity, they will kick you out as they did it with me. Does not matter if you are “green” in all meters they are presenting you in the control panel. I was forced to migrate my website after get the “get out” message and it took me more than a week to put my website back online. – Bluehost CEO Mike Olson takes a time out to speak one-on-one with Bee Social CEO Dustin Brackett about 3 key ways to successfully grow a business.

Voted by the Business On Tapp community as the Tapp Flash Mob winner, Dustin received advice from hand-picked experts plus national PR. He continues to be featured in the Business On Tapp app.



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  • Geno Andrews
    Posted at 22:46h, 15 December

    I've been a paying customer of BLUE HOST for over a decade. And I just had a conversation with one of their tech supervisors that has made me furious and ready to LEAVE the company. (Mike Olson? CEO? Are you listening? These words should be alarming to you!!!)

    My credit card, which they bill every month for my hosting plans, expired and I simply wanted to log in to my account, UPDATE MY NEW CREDIT CARD information, so they can continue billing me without issue.

    Should be simple, yes? Not with Blue Host. Enter a new policy.

    The page on the site that allows me to UPDATE my credit card information also asks for my email address so the company can send me info like, "Your Credit Card has expired, or we're running tests on our equipment and the site will be down, etc."

    But here's the IDIOTIC part… you can't use your email address that THEY provide as your email contact. They actually told me I'd have to put in ANOTHER email address NOT associated with Blue Host. Here's how the conversation went.

    ME: But I don't have another email address.

    RACHEL (the moron at Blue Host): Then I suggest you create one.

    ME: But I don't want my correspondence with my web hosting company to be done through a Gmail account. And I don't want to have a Gmail account. We've communicated since the 90's through my email address I'm PAYING YOU FOR.

    RACHEL TMABH: Well, then I'll put in a fake address so we can update your card.

    ME: A fake email address? But then how will you communicate with me if something on your end goes wrong?

    RACHEL TMABH: We can't. Any correspondence we need to get to you will go to the fake email address on file.

    ME: That's ridiculous.

    RACHEL TMABH: That's our policy.

    ME: So you'll take my money to pay for an email address you provide to me but that you can't use to communicate with me.

    RACHEL TMABH: That is correct.

    Mike Olson. If I'm paying Blue Host every month for my web hosting and an email address. Don't you think that email address should be the one your company uses to communicate with me?

    If you think I have to ADD a Gmail address to my Blue Host account so that you can communicate with me, because the email address I'm paying you for isn't good enough, what does that say about your company's reliability?

    If this can't be resolved, I intend to find a more reliable web hosting company.

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