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Deceptive Practices: Unable to downgrade/unauthorized charges – When attempting to downgrade to parking a domain, their interface leads you to believe it has been completed. After clicking submit a pop up appears indicating you should call support. Then the bill comes in and you call and the say they will forward to another department for a refund. The refund is denied and when responding to the denial you receive a 404 error. I think this is intentional and designed to keep customers paying when they have chosen to downgrade or end services. I would not do business with them ever again. Sohail,

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