cPanel tutorial: connect with server via SSH with “PuTTY”

Gary69 , Australia – Terrible Keep Away – I hold a reseller account and for a year now have had nothing but trouble, I click on CPanel and get redirected to the “adddons” page, I try to access my account directly through CPanel and get rejected I ask for tech help and get no help whatsoever, its been 3 months since the last complaint I started about his and I only get replies like “there are no problems” “its your computer that has problems” yet when I explain to them that I get the same issues no matter what computer I use they keep blaming my end instead of looking at there end. Tech help is useless. NEVER use this host. Nothing but problem after problem.

This video show you how to connect SSH with “PuTTY” of cPanel based server

//–Generating PPK File
Step-1: Login to your cPanel
Step-2: Click “SSH Access” on Security area.
Step-3: Click “Manage SSK Keys” Button
Step-4: Click on “Generate a New Key” Button
Step-5: Put “Key Name” & “keypass” as Password
Step-6: Click “Generate Key” Button [New key generated but not authorized yet]
Step-7: Click “Manage” Link to authorize it & then go back
Step-8: Click “View/Download” Link under “Private Keys” to download PPK file
Step-9: Put your key keypass to convert key to PPK
Step-10: Click “Download” Button, PPK file will downloaded.

Please Save your PPK file to a safe place & never share with other

//–Use PPK File to access your SSH via PuTTY
Step-1: Open your PuTTY software.
Step-2: Write your IP/Domain on hostname in input box
Step-3: Select “Connection / SSH / auth”
Step-4: Browse your PPK File & click “Open” Button
Step-5: It open a black screen & a security alert (1st time only) Click yes on security alert.
Step-6: Put your server username & press “Enter” on black screen.
Step-7: A message appear to put your keypass, put your keypass and press “Enter”

You are now connected.

Our next video show you how to check RAM, Processor, Hard disk etc. with SSH connection of your shared hosting


  • Frank Esquivel
    Posted at 02:47h, 13 August

    Thanks! 😉

  • Spam forlive
    Posted at 14:58h, 01 November

    I go this problem
    Putty Fatal error connexion :/

  • András Helgert
    Posted at 08:28h, 13 November

    Your server username is the name which you use cpanel login?

  • Uroš Anđelić
    Posted at 20:51h, 17 November

    Thanks for the video. I'm having trouble connecting to the server. In PUTTY for IP address I enter my Shared IP Address from cpanel. But for port I don't know what to enter. I've tried 21 and 22, but I get "Connection timed out" after I click on Open.

  • Lizard Squad
    Posted at 19:42h, 18 January

    show me network error connection refused

  • bhagat sarma
    Posted at 08:24h, 09 February

    This video helped me a lot for configure my server that i rented from
    Please upload more videos

  • usama mashkoor
    Posted at 19:46h, 14 February

    show me network error connection refused

  • Lach Phalleak
    Posted at 04:10h, 17 February


  • Manoj Kadam
    Posted at 07:25h, 15 March

    Thank you dude..

  • jcravelo
    Posted at 14:48h, 03 April

    uff gracias THANKS a lot!!!!

  • Istvan Matrai
    Posted at 06:28h, 09 May

    Nice music.

  • Light Education
    Posted at 12:37h, 30 May

    show me : cennection timed out

  • vishnu prasad.v
    Posted at 01:06h, 17 June

    Its not the first time .. I used it wirhout ssh key before .. what to do now?.Please advice

  • Sebastian Sosa
    Posted at 15:45h, 09 July

    im gonna be saving this video to my music library, lol. love that song.

  • Nilesh Daldra
    Posted at 13:57h, 19 July

    Thanks bud.

  • toem samnob
    Posted at 01:40h, 03 August

    I can't connect To CPanel using Putty, please help me.

  • Bob (WebGuyBob) Raymond
    Posted at 15:22h, 24 August

    How do I deal with a "Server refused our key" error?

    Posted at 15:37h, 29 August

    Please send screenshot. May be your ssh disabled by cPanel root.

  • :Pixel
    Posted at 14:08h, 21 November


  • Loc Nguyen
    Posted at 07:16h, 23 November

    Hi Bikiran,

    Thanks for your video. I got the error message "Shell access is not enabled on your account!
    If you need shell access please contact support." Can you please help?