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AVOID this Company!!! – I do not leave negative reviews very often. But this is the worst company and experience I have had in a LONG time! I purchased a domain with the intention of using it as the address for my blog. In the whole year I had it, I was NEVER able to get the customer agents (yes PLURAL) to point it to my blog. I sent them the instructions I found online but I did not have access to make changes to the things that needed changing. Over and over again they sent me to new customer service agents who would start from the beginning. I finally gave up and wrote it off as a loss. But that’s not the end. When the year was up, I got notices that it was time to renew. The email told me they WOULD renew it unless I let them know I didn’t want it. So… I opened a billing ticket saying I didn’t want it. They replied with SOMEONE ELSE’S information – a website and hosting package that is not mine!! I told them that, but they don’t seem to understand English. I advise to AVOID this company! Alicia, London UK

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Richard Stevens

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