22 Jun HOUSTON LIFE: June 22, 2021
Edward Tollemach , London, UK www.its-often-down.com – #Justhost – dangerous company!!!! – My website designer set me up with hosting by #Justhost. He was an idiot! Don’t ever use this company if you rely on your website for any part of your business or personal income! There’s down time almost every week – site and email. Whenever I raise a ticket with them, they wait until it’s back up and then email with a screen shot (sometimes days later). Technical support are incompetent and rude – an unreliable service. They also took a payment from my credit card to renew my SSL certificate, and then didn’t bother to renew the certificate on the site. They didn’t care about this and left me without SSL over the Christmas period. Then they managed to self certify, so it came up as untrustworthy, they still haven’t got this right. Luckily they don’t have my domain name so I can move everything to proper dedicated hosting soon – once I have a new website from a proper designer.
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