How to Connect to FTP Using Filezilla

Emails don’t work – I’m just an ordinary user and found that my emails were getting kicked back by spam filters. It’s taken me months to figure out what’s going on, I thought my email was hacked or there was a mistake, but turned out its #hostgator. This has been happening since December, it’s now February, apparently they’re awarded of the problem but haven’t fixed it. Their attitude is lackadaisical and I’ve no idea what I’m paying them for. Richard, Hartford, CT

Have some files or photos to upload to your website? This is the video for you. We’ll show you how to check your FTP credentials, and we will show you how to use them to connect via FileZilla, which is one of the most widely used FTP clients on the market. We will also show you how to set up a new FTP account in cPanel.

In this video you’ll learn:
What is an FTP account?
What is an FTP Client?
How to Find Your FTP login credentials
How to connect to your server using FTP through FileZilla
How to create a custom FTP account in cPanel

Check out our Knowledgebase articles for more information:
How to Configure FileZilla –
How to Create an FTP Account in cPanel –

Download the FileZilla Client Here:

Join our Website Owners Community on Facebook:

If you have any questions or concerns, get in touch with our support team at:
1 (866) 964-2867


  • isadz arabdz
    Posted at 21:30h, 30 June

    Can you please tell me how to find ssl certificate

  • isadz arabdz
    Posted at 21:37h, 30 June

    how instale Filezilla serve or Download

    FileZilla Client

  • COD Watchdogs
    Posted at 14:43h, 11 July

    I cant find my theme folder I made,if you have time can you make a full tutorial on downloading thems making a folder for thems and sending them through filezilla onto hostgator platform and uploading them on wordpress

  • Rabi Yadav
    Posted at 08:08h, 22 August

    Hello sir can I know how to upload my all call recordings according to the id of the caller in Filezilla?
    I have almost 18000 call recordings.

  • VideoNash
    Posted at 11:53h, 29 August


  • Bit Jager
    Posted at 18:19h, 07 September

    how i can do this with the WHM Cpanel? i cant find the options

  • Lee Dear
    Posted at 08:17h, 08 September


    Posted at 23:27h, 17 September

    Eyyy gracias

  • Poet Causeur
    Posted at 19:28h, 25 September

    I used your free web builder and published my site. But I recreate the site and uploaded through FileZilla. How do I replace the old site with the new uploaded one?

  • Daniel Chaves
    Posted at 22:06h, 08 October


    I followed this, but my domain isn't showing the index.html in my uploaded files. how do I link the index to the domain?

  • Phoenix Villegas
    Posted at 19:10h, 09 October

    I was wondering if there is a way to connect via FTP from a iPad?

  • Wail Esmail
    Posted at 14:54h, 16 October

    Your video really solved my issue, thank you so much

  • Edward Robison
    Posted at 19:23h, 28 October

    I followed this and I even created an ftp and changed the password, but Filezilla keeps giving me an error that it can't connect to server?

  • ExcalibursEdge
    Posted at 05:38h, 30 October

    Thank you for this very informative video. And there is a Linux version. Fantastic!!

  • Spaceshanty101
    Posted at 03:19h, 05 November

    Wow! This is about a millions times easier than messing around trying to create, remember and connect various usernames and passwords for multiple websites! Thanks

  • Alexander Meyer
    Posted at 00:46h, 07 November

    "Could not connect to server" Even tho I got the IP, username and password from hostgator cpanel.. :/

  • greg angwin
    Posted at 23:07h, 27 November

    nice and clear but then doesn't demonstrate how to file upload into cpanel…left wondering why I watched it.

  • Mrs. Raavan
    Posted at 20:31h, 20 December

    THANK YOU ­čÖé

  • Crux Riajuu Dub
    Posted at 08:57h, 31 December

    Amazing and fast tutorial – this is what I always forget every time I get into making a site. And it's not good as it's the most important part other than making it XD

  • Mahmud Wanli
    Posted at 13:24h, 12 February

    Filezilla keeps giving me the error that it can't connect to the server?

  • Daniel Hannah
    Posted at 08:46h, 20 February

    Thanks, I watched a few tutorials to set this up, and most seemed to overcomplicate it while using a lot of terminology I don't understand. This was straight to the point and easy to follow/understand, so thanks!

  • James Roach
    Posted at 00:42h, 27 February

    how to get username and password if hosting server off of my pc?

  • Static Klingon
    Posted at 19:30h, 02 March

    This is such easy stuff but I was getting an error and didn't know why. This video let me know I was doing everything right which means I have problems with the server somewhere. Thank you, as always, my big-bearded friend.

  • Andre Ranulfo
    Posted at 02:02h, 17 March

    It's alive!!! It's aliiive!!!

  • Experience Tijuana
    Posted at 01:10h, 25 March

    Why is it giving me an "invalid XML file" error when I try to login the same way you did?

  • Zara's Journey
    Posted at 19:21h, 13 April

    Thank you soooooo much. I was so stuck.

  • Bianca Yauri
    Posted at 09:56h, 20 April

    de donde sacas la contrase├▒a

  • Adrian Martinez
    Posted at 21:01h, 26 May

    I was able to connect to FTP, but I do not see all of the files that was shown in the video. All I see are a folder named ".." and a file named "ftpquota". How do I get access to everything?