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Lei , Sydney, Australia – Database lost; no accountability and willingness to resolve issue – DB for my WordPress site became empty suddenly overnight. I realised the issue and contacted support. Not only did #Justhost avoided responsibility and took no actions to resolve the issue, they blamed me as a consumer for not maintaining a current backup and not informing them of their failure in a timely manner. The website is commercial in nature and the downtime and #Justhost’s failure to protect my data has a direct financial impact on my business. The issue is still not resolved and I have still yet receive a adequate response from #Justhost as to the root cause of the issue. Avoid their service at all cost.


D Salon

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