01 Jul IT'S FINALLY HERE – MY HUGE ANNOUNCEMENT
Caren , Surrey, UK kayaker.co.uk – shocking! dont ever purchase this hosting – Just host used to be a very good reliable friendly helpful hosting company. in the last 12 months all this has gone down and got worse and worse. The emails keep going down, regularly, you can’t get hold of ‘billing’ unless its in working hours in the USA (we in the UK so very unhelpful) They dont understand english e.g.: me: I have no email and can’t reset my password as the email doesnt work #Justhost: sorry I can’t help you without a valid password me: I can’t reset it as I the emails are down Them: (sends me a link on their website to reset password via email being sent to me) me: this is useless as I dont have email! them: you will have to do this through the cpanel me: I dont have access to the cpanel as I can’t get in without the password them: you can do this with the billing team, but they not available for 4 hours me: wow great solution! No emails, no access to cpanel, no support. Great!
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