Review: Features of Hosting Service Web.com


Piri Kincses , Melbourne, Aus www.pirimakeupdesign.com – DO NOT trust #Justhost with your credit card – #Justhost automatically renewed my subscription for three years, taking $544 from my credit card two days after Christmas. I contacted them (which ended up costing me $40) and got them to refund it and charge me for one year. They then charged me another $544, and when I tried to get a refund they told me I’d already had one. I sent them a picture of the double charge and still got nowhere. After eight emails to three different people they finally realised I’d been charged for a second account, I still have no idea why, maybe because the name was similar. Instead of refunding me, this lady told me I’d have to speak to online support, for the fifth time, and who had told me there was nothing they could do. Nobody was interested in looking into this matter. Three months later I finally got only a partial refund, because I’d has the service for three months, even though it wasn’t my account. I tried to explain the situation, for about the tenth time, and was told I’d need to contact account


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