Simple


Jennifer Clark – Problems are never properly fixed – They have internal communication problems and try to gloss over any issues by telling you they are fixed when they are not. I would not recommend this company to anyone, whether professional or personal accounts. I use their service to host multiple client websites. They have all gone down twice in the last two weeks. The first time they found the problem right away. I had made a change to my account 6 months earlier and it had just now affected all the websites. They could not figure out why. The first person I spoke to never even submitted the ticket to “Level 2” tech support and I had to spend half the night checking with them. Eventually I changed my account back and fixed the problem myself. Now the websites are down all day for chunks of time and they told me they had server issues which had been fixed.


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2 Comments
  • SaucyGrasps
    Posted at 07:35h, 03 April

    First

  • Alert
    Posted at 09:10h, 03 April

    Cool, cool.